An ENOFF report is the request for support or the grievance sent through ENOFF platforms. It is also the request for support or the grievance that is received by the organization.
What types of information we collect and how we use it.
General Information About You
Our services can only be accessed by registered users. To be able to provide our services to you, we require that you provide us with some basic information about you. This includes your user name and password. We also require an e-mail address as it is necessary for account verification and recovery. Date of birth is needed since ENOFF is limited to only those who are at least 17 years old. Also, to improve your experience on the platform, to show you relevant content, we may ask you to provide us with other information such your country and gender.
Information shared with the public
Most of your information is kept in privacy and not shared with the public. This includes the ENOFF reports that are sent or received to and from other users. ENOFF reports will only be shared with the intended recipients.
Information that we collect from our users
When you use our services, even if you are just visiting our website and not registered, we receive information about you and your access. Our servers and some third-party technology providers log your internet protocol (IP) address with timestamps to maintain the security and quality of the service and may log the IP for other purposes such as analytics. To maintain the safety and security of our users, we record your IP address and port when you register and when you send an ENOFF report on any of our platforms. We may also record the IP address and port on other occasions for the same purpose.
Login & Authentication
These are essential site cookies, used by the google reCAPTCHA. These cookies use a unique identifier for tracking purposes.
Preferences & Choices
As mentioned above, to make sure that you are protected and that the security and stability of the system is intact, we record the date and time of actions like:
- When you create an account on our platforms
- When you delete your account
- When you confirm your e-mail
- When you send a password-reset request
To provide insights for our users, we may analyze the ENOFF reports and user activity. Data privacy and confidentiality will be maintained.
How do we share your personal data?
We may share your data with e-mail providers who facilitate e-mail delivery, this may be used for email confirmation, notifications and password reset.
To protect our users and the maintain stability of our systems, we may use third-party captcha services, such as the Google Re-CAPTCHA, which may use IP address and cookies to perform the required check.
We use third-party services, such as Google Firebase, to assigns a token to your device. This allows us to send you general or directed notifications.
Links to External Sites
Our website may contain links to other sites on the internet or advertisements and we are not responsible for the data practices and privacy policies of these websites. We may be assisted by third party advertising companies for the reason of displaying ads when you visit our website. These companies have the right to use general information about your visit to this website and other websites. This is to show you targeted ads that are more relevant to you.
Disclosure of Information
We highly value the confidentiality of your data. We also must protect our users and communities from misusers. To make sure our users are protected, we may disclose personal information when requested by legal or law-enforcement entities through official channels.
You can contact us using the methods described in the "Contact Us" page