Privacy Policy

We care for the privacy & protection of our users and their data and we would like to share with you our policy and practices regarding your information and its privacy. Our Privacy Policy outlines what data is collected from our users and how it is used and processed. It also highlights how our users can control their data.

Definitions

An ENOFF report is the request for support or the grievance sent through ENOFF platforms. It is also the request for support or the grievance that is received by the organization.

What types of information we collect and how we use it.


General Information About You

Our services can only be accessed by registered users. To be able to provide our services to you, we require that you provide us with some basic information about you. This includes your user name and password. We also require an e-mail address as it is necessary for account verification and recovery. Date of birth is needed since ENOFF is limited to only those who are at least 17 years old. Also, to improve your experience on the platform, to show you relevant content, we may ask you to provide us with other information such your country and gender.

Information shared with the public

Most of your information is kept in privacy and not shared with the public. This includes the ENOFF reports that are sent or received to and from other users. ENOFF reports will only be shared with the intended recipients.

Information that we collect from our users

Internet Protocol

When you use our services, even if you are just visiting our website and not registered, we receive information about you and your access. Our servers and some third-party technology providers log your internet protocol (IP) address with timestamps to maintain the security and quality of the service and may log the IP for other purposes such as analytics. To maintain the safety and security of our users, we record your IP address and port when you register and when you send an ENOFF report on any of our platforms. We may also record the IP address and port on other occasions for the same purpose.

Cookies

The use of cookies has many benefits to internet users and service providers and ENOFF uses cookies for many reasons. The most important one is to provide a seamless experience for our users. Here are more details about cookies: “When you visit a website, the website sends a cookie to your computer. Your computer stores it in a file located inside your web browser.” * “The purpose of the computer cookie is to help the website keep track of your visits and activity.” * (derived from: https://us.norton.com/internetsecurity-privacy-what-are-cookies.html). We use cookies to operate our services properly and seamlessly and to collect website usage data. You have the option on your own device to disable the use of cookies, but some parts of our services may not function properly if you disable cookies. Here are more details on the use of cookies on ENOFF:

Login & Authentication

We use cookies to make it easier for you to stay logged in, if you chose to do so, and to verify your account.

Google reCAPTCHA

These are essential site cookies, used by the google reCAPTCHA. These cookies use a unique identifier for tracking purposes.

Preferences & Choices

We may use cookies to remember your language choice every time you visit our website.

Cookie Choices

When you give a consent to our cookie policy or when you select your cookie choices, we use a cookie to remember your cookie choices and avoid asking you every time you visit our website.

Timestamps
As mentioned above, to make sure that you are protected and that the security and stability of the system is intact, we record the date and time of actions like:
- When you create an account on our platforms

- When you delete your account
- When you confirm your e-mail
- When you send a password-reset request

Insights

To provide insights for our users, we may analyze the ENOFF reports and user activity. Data privacy and confidentiality will be maintained.

How do we share your personal data?

We do not sell, rent or lease your personal information to others except as described in this Privacy Policy. We share your information with selected recipients. These categories of recipients include:

Email

We may share your data with e-mail providers who facilitate e-mail delivery, this may be used for email confirmation, notifications and password reset.

Analytics Services

ENOFF may utilize services that analyze users’ behavior such as Facebook Analytics and Google Analytics. We use these analytics to improve our services and enhance the user experience. These services may use cookies and may collect certain information about you such as your device, websites you visit, how you use our services, your activities on our platforms or your demographics. Here, you can learn more about Facebook Cookies Policy and Google Analytics Privacy Policy.

Re-Captcha

To protect our users and the maintain stability of our systems, we may use third-party captcha services, such as the Google Re-CAPTCHA, which may use IP address and cookies to perform the required check.

Notification Tokens

We use third-party services, such as Google Firebase, to assigns a token to your device. This allows us to send you general or directed notifications.

Where such personal data is shared with the recipients stated above, those recipients will provide the same or equal protection of your personal data as stated in this Privacy Policy.

Links to External Sites

Our website may contain links to other sites on the internet or advertisements and we are not responsible for the data practices and privacy policies of these websites. We may be assisted by third party advertising companies for the reason of displaying ads when you visit our website. These companies have the right to use general information about your visit to this website and other websites. This is to show you targeted ads that are more relevant to you.

Disclosure of Information

We highly value the confidentiality of your data. We also must protect our users and communities from misusers. To make sure our users are protected, we may disclose personal information when requested by legal or law-enforcement entities through official channels.

Modification of Data Confidentiality and Privacy Policy

We have the right to modify the items and conditions of data confidentiality and privacy policy if needed and when we see adequate

Contacting Us

You can contact us using the methods described in the "Contact Us" page